Facilitate regular, blameless post-incident analyses with correlated alerts, RCA templates, and action item tracking.
Capture incident timelines to know exactly what went down in those moments before and during an incident to analyse this could be prevented from happening in the future.
Five Why analysis is the gold standard protocol for getting tp the bottom of unintended outcomes in incidents. Temperstack provides a structure for doing this with your team.
This allows you to track long term and short term fixes that are required to ensure that the incident never happens again. Create and assign tickets to stakeholders to ensure accountability.